We’ve created this Best Hoverboard Guide and Manual for people looking to buy their first hoverboard and for customers who are looking for great tips on how to ride and troubleshoot hoverboards they already own. There’s something for everyone here. We’ve been selling hoverboards for several years now and we have a lot of great insight to share. If there’s something that you’d love to see that isn’t in here, please contact Jason at firstname.lastname@example.org and we’ll do our best to add it.
We’ve helped a lot of people purchase boards over the years and here’s how we typically guide them:
If this sounds like you, definitely check out our 6. 5'' Smart Self Balance Wheel Classic Electric Hoverboard 2 Wheel Unicycle. If you just want a basic board or it’s the rider’s first, this is the one we recommend. Just the board minus the bells and whistles because the board’s probably going to take a beating as they learn. Plus, it’s the most economic option. It also comes in a variety of colors; we even have chrome metallic boards. Note: our 6.5” boards do not work with remotes and they are not included.
If this sounds like you, check out our 10” air-filled tire boards, like the Rugged Big Wheel 10 inch Hoverboard Smart Self Balancing Electric Scooter and the Luxury Big Wheel 10" inch Hoverboard with Bluetooth Speaker Smart Self Balancing Electric Scooter (this one has extra LED lights on the wheel cover, as well, and is our top of the line model). These boards are just as fast as their smaller rubber tire 6.5” cousins and can accommodate heavier riders. If you live in an area where there isn’t a lot of smooth pavement or sidewalk, this is definitely a board you want to consider. The 10” boards are the only ones we have that work with the remote keychain.
This one is adorable. The Child Hoverboard for Kids 4.5” Wheel Baby Smart Balance Wheel Scooter is perfect for our youngest riders, who may not be heavy enough to set off the sensors on the adult 6.5” and 10” boards. The cartoon character designs on the footpads and wheels should also be a big hit with this crowd. Don’t forget to make sure they’re wearing helmet and pads when they ride.
If you want to listen to music while riding with Bluetooth, if you want more LED lights, or if you want a metallic finish for a flashier ride, you’re in luck. Our 6.5” boards come with all these options.
Bluetooth AND LED lights on the wheel covers:
Luxury Big Wheel 10" inch Hoverboard with Bluetooth Speaker Smart Self Balancing Electric Scooter (the 10” Bluetooth LED board)
Chrome Metallic finish:
6.5” Chrome Bluetooth Hoverboard (music AND the metallic chrome finish)
What do the lights on my hoverboard mean?
There are two indicator lights on the top of the hoverboard, on either side of the center axis:
What do the lights on my charger mean?
What do the blue headlights on the side of the board mean?
These lights flash when you’re turning left or right. Turn left, the headlight on your left starts flashing. Turn right, and the headlight on your right starts flashing.
Step 1: Getting on the hoverboard.
First and foremost, make sure your self balancing scooter is charged. You can’t learn how to ride on a dead hoverboard. Place your hoverboard on a smooth, even surface and turn the power on. [If you have a Bluetooth board, now is a good time to sync your Bluetooth device with the board]. Start by putting one foot on the hoverboard (preferably your dominant foot). Using this foot, put the board into an upright, level riding position. When you’re ready, lift your other foot off the ground and step onto the hoverboard. Don’t overthink it, just step on naturally like you’re walking up stairs.
These are designed to electronically balance you out once you have both feet on, so the hoverboard will help you. You could also try doing this next to a wall or something to hold onto in case your balance isn’t that great. You want to ride with a wide stance; placing your feet too close together makes it difficult to keep your stability.
Step 2: Moving on the hoverboard.
Now that you’ve gotten on the hoverboard, you can actually start riding your hoverboard (because that’s really what you came here to learn, right?). Making your hoverboard move is easy, but there’s definitely a learning curve to it. It’s a simple concept: you move forward and backward by leaning, or shifting your weight. Start slowly and go faster as you get more comfortable controlling the board.
Step 3: Turning the hoverboard.
Turning your hoverboard is also easy. Each side of the hoverboard is independent, so you can twist each side. If you’re standing on the board, to turn left, push your right foot forward, and to turn right, push your left foot forward. This independent foot pressure gives the twisting motion that physically moves the board. Pay close attention to his feet in the video below. We recommend starting out with slow, controlled turns before getting into the quick spins. Spinning is a lot of fun once you get good at riding! You can use your skills to spin quickly in place, or if you really want to change it up, some people even use their hoverboard for dance routines.
Step 4: Getting off the board (BEGINNERS, this is for you)
You would think this is obvious, but this is actually where most beginners end up falling off the hoverboard. ALWAYS step backwards off the hoverboard, one foot at a time. When you try to step forward off the hoverboard, the board will usually move underneath you while you’re trying to get off and you end up with yet another hoverboard fail.
Charging your Hoverboard
It usually depends if your hoverboard comes out of the box with a full charge or not. We usually recommend riding your hoverboard first until it fully runs out of battery. Then take your hoverboard and charge for up to one and a half hours and ride it again. Don't charge for more than 1.5-2 hours, as it may deteriorate the battery quality. If you’ve just finished riding your board and have been riding for awhile, please let the board cool down for ~1 hour before recharging.
Do not charge the hoverboard in an area where it is colder than 32 degrees Fahrenheit.
Never charge hoverboards overnight. Always supervise hoverboards while charging. Always store and charge hoverboards in an open, dry area, away from any flammable items.
Carrying your Hoverboard
Most boards weigh 20-plus pounds, many closer to 30. For someone in average shape, carrying it around is doable for brief periods, but will be a burden for a great distance or a long time. Its best to carry it in a carrying bag, and not just by hand. Not only does it prevent exposing the hoverboard to scratches and dust, it can be dangerous to visibly carry an expensive item around the streets. Instead, utilize a carrying bag made specifically for the hoverboard to protect and carry your hoverboard. It's a small price to pay for your investment. We sell bags for only $15. Grab one here.
Cleaning your Hoverboard
When you clean an electric scooter hoverboard, it is very important to note that all the electricity should be cut off in case of damage to the scooter and potential dangers. A soft, clean cloth could be used to clean the surface of the electric scooter. You may use a damp cloth soaked in clean soapy water to wipe the hoverboard body, while making sure the water does not seep into your unit’s body charging port, platform foot mats, tires, or power button. While the hoverboard can take small splashes, it is not designed to be waterproof and it can sustain water damage.
Be careful not use a high-pressure cleaning system, steam system, or high pressure water to clean the hoverboard.
Storing your Hoverboard
Generally it is best to store your hoverboard in a safe place where no one can trip over it, and of course away from anything flammable.
Make sure before storing, fully charge your hoverboard. If storing for an extended period of time, fully charge your unit every three months
Keep hoverboard packaged in a case while storing to avoid dust accumulation.
Identifying the root issue
Firstly ensure the following conditions are met:
To perform a reset of the Hoverboard; please follow the following steps:
Please do attempt to test at a different plug location or use a different adapter. The Hoverboard unit should remain switched off whilst charging and only the adapter will have a red light(indicating charging) or a green light(fully charged).
See the video link below on how to recalibrate your hoverboard
Recalibrating my hoverboard
One of the quickest fixes that usually takes care of most hoverboard issues is to troubleshoot your hoverboard. To watch a video we've created for recalibration, click here.
The quickest fix is to recalibrate the hoverboard (see video link above)- this saves tons of problems that we see. We also highly recommend to charge the hoverboard for no longer than 1.5 hours. If you've charged it for longer, try riding the hoverboard until the battery runs out and discharges fully. Then try charging it for one hour and test if it works after.
Fire safety concerns
In most cases, a hoverboard explodes because it comes equipped with a faulty battery. Many self-balancing scooters are powered by lithium-ion batteries. There have been reported instances of defective batteries, which have either short-circuited, or overheated. Our hoverboards are thoroughly tested to make sure this does not happen to your hoverboard, and are equipped with certified batteries and so far our customers have not reported any incidents of the hoverboards catching on fire, or overheating. Make sure to keep the hoverboard away from flammable materials while charging. Follow the manufacturer’s recommended charging times. DO NOT overcharge. Use only the charger that is packaged with the hoverboard. Follow all manufacturer-recommended safety guidelines, including wearing recommended personal protective gear.
Additionally, we are moving to get new UL 2272 certified boards in stock before the end of the year. Read here to see more on UL 2272.